Concierge Notification to Building Residents 100, 200, & 300

The following message was sent to Concierge residence on Friday February 6 at around 2:40pm. A resident provided us with a screenshot.

Dear Residents of Buildings 100, 200 & 300,

We are truly sorry for the inconvenience and stress this situation is causing. We know how overwhelming this is, and we deeply appreciate your patience and cooperation during this very difficult time.

Following an official inspection by the Town Building Department, Buildings 100, 200, and 300 have been declared unsafe structures under applicable State Building Code requirements.

This mandatory evacuation has been ordered by the Town for everyone’s safety. While our intent was to continue providing a monitored fire watch while the piping systems were temporarily offline, the Town has determined that full evacuation is required.

We are coordinating closely with the Town to ensure everyone is safely relocated out of the community by tonight. We understand how disruptive this is, and please know this decision is being made solely to protect you.

As a result, effective at midnight tonight, no use or occupancy of Buildings 100, 200, and 300 is permitted.
Accordingly, ALL residents must vacate these buildings no later than 12:00 AM tonight.

This action is required to protect life safety and to allow emergency stabilization and permanent repair work to proceed, including heating system remediation and related infrastructure repairs. We are working as quickly as possible to restore the piping systems; however, we currently expect this process to take a few more days. With a significant freeze forecasted this weekend, it is safest for residents to remain in hotel accommodations during this time.

Please be advised: these buildings will be considered restricted active work zones after midnight. If residents have not vacated by that time, local officials will be on site to assist with removal.

Temporary hotel accommodations have been secured for you, and our team is here to support you through this transition. We understand how this may affect the entire community, and the Town is actively working alongside us to help minimize disruption.

Ownership will be providing rent credits for the days you are unable to occupy your apartment. These credits will be applied to your account once occupancy resumes.

Please contact us immediately at:
860-955-3465
residentservices@twocoastliving.com

Please complete the relocation form below as soon as possible so we can coordinate assistance.

We sincerely apologize for this hardship and appreciate your understanding as we work through this together. Our priority is your safety and restoring your homes as quickly as possible.

Important: Even if you are temporarily relocating, please make sure your apartment heat remains on during this time to help prevent frozen pipes. It’s also best to leave all water fixtures at a very slight drip.

Thank you for your cooperation, understanding, and strength during this challenging moment.