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Category: Local

  • Concierge Management calls for Residents of Building 200 to Return as Mold and Asbestos Reported in Other Buildings

    Concierge Management calls for Residents of Building 200 to Return as Mold and Asbestos Reported in Other Buildings

    At 3:42pm on Thursday, February 19, residents of Concierge building 200 received an email saying “Building B has passed all inspections and is ready for you to return home”. The email was forwarded by a resident of building 200.

    The email comes a day later than previously signaled by Concierge, as the management struggled to complete the required paperwork.

    Building 200 is the third building to be cleared for residence by the Rocky Hill building inspector and fire marshall. Residents of buildings 100 and 300 are still residing in hotels, with a projected repair date of Feburary 27 and March 6, respectively.

    A resident who had returned to Concierge shared a picture of asbestos treatment in Building 100:

    Concierge residents have continued to raise awareness about their condition and the status of the buildings. A number participated in public comment in the Tuesday night Town Council meeting, reporting concerns around asbestos and blank mold. Some residents have circulated a petition calling for Concierge to provide clear communication, safe living conditions, and services promised in their leasing agreements.

    The message sent to building 200 residents reads:

    Residents of Building B (200),

    We are excited to announce that Building B has passed all inspections and is ready for you to return home! We are ecstatic to have you all back.

    Please note, as we continue to make repairs, there are a few things we need your cooperation with:

    1. The garages and carports cannot be used to enter the building, nor can they be used for parking. The garage and carport areas can only be used for emergency egress.
    2. Do not use the exit doors for entry into the building. Please enter through the lobbies.
    3. Do not go under or through the barricaded tarps under the building. Those areas can only be used for emergency egress while repairs are still underway.

      Please let us treat you to a welcome back dinner tomorrow night. We will have a complimentary food truck and more details will go out tomorrow.

      Sincerely,

      Concierge Rocky Hill Management
  • Mayor Shares Concierge Building Air Quality Tests for buildings 100, 200, 300

    Mayor Shares Concierge Building Air Quality Tests for buildings 100, 200, 300

    At 5:20pm on Thursday, Feburary 19, Rocky Hill Mayor Allan Smith shared an update on the status of Concierge buildings 100, 200, 300 in a public Facebook post.

    UPDATE RE: CONCIERGE APARTMENTS — February 19, 2026

    As of the afternoon of February 19, 2026, the 200 (Building B) at Concierge Apartments has cleared inspection by our Fire Marshal and Building Official. The Town has formally lifted the “unsafe structure” order for that building, and residents may re-enter.

    Concierge management has sent many residents additional details, including temporary limitations on garage and carport access while some work continues.

    We recognize that residents remain understandably concerned, particularly following information shared about asbestos in the 100 (Building A). Prior to approving re-entry to Building 200, our Building Official required that Concierge conduct air quality testing for asbestos in the connected 100, 200, and 300 buildings. The results showed all samples were below the Connecticut Department of Public Health re-occupancy clearance standard. (See attached documentation)

    Work remains ongoing in the 100 and 300 buildings to restore required systems before they can be re-occupied. However, today’s progress is an important positive step forward. The Town’s priority remains clear: to return residents to their homes as quickly and as safely as possible, while preventing this from happening again.

    Upon your return, if you experience issues with heat, hot or cold water, or experience excess moisture within your unit:

    • Immediately contact on-site management. An in-person report may be fastest, but email provides documentation.

    • If you do not receive a timely response, follow up by phone and email with the corporate hotline.

    At this time, the Town has not received any updates regarding a financial assistance package for residents or lease termination terms. The Connecticut Attorney General and relevant federal agencies continue their investigations. We do not have additional information to share on those matters at this time.

    On-Site Management

    Phone: 860-563-5300

    Email: conciergerockyhilloffice@twocoastliving.com

    Urgent Needs (if unable to reach local management)

    Phone: 860-955-3465

    Email: conciergehotline@twocoastliving.com

    The Town will continue to provide updates as necessary. Residents in need of additional assistance or connection to services are encouraged to contact Rocky Hill’s Human, Youth and Senior Services Department:

    https://www.rockyhillct.gov/…/Human-Youth-and-Senior…

    Mayor Allan Smith

    Town of Rocky Hill